Privacy Policy
At Resumer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We collect several types of information for various purposes to provide and improve our service to you:
- Personal Data: Name, email address, billing information
- Usage Data: Browser type, access time, pages viewed
- Content Data: Resumes, cover letters, and other documents you create
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To detect, prevent and address technical issues
Your data is stored securely on our servers. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
We may employ third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use cookies and similar tracking technologies to enhance your experience on our website. You can control your cookie preferences through our cookie settings panel.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Examples: Authentication tokens, CSRF protection, user session data
Retention: Session or up to 30 days
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Examples: Google Analytics, Yandex Metrica, Vercel Analytics, performance monitoring
Retention: Up to 2 years
Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.
Examples: Facebook Pixel, Google Ads, Pinterest Tag, LinkedIn Insight Tag, Quora Pixel, Reddit Pixel, conversion tracking, retargeting pixels
Retention: Up to 13 months
Preference Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.
Examples: Theme preferences, language settings, dashboard layout
Retention: Up to 1 year
Managing Your Cookie Preferences
You can manage your cookie preferences at any time by:
- Clicking the "Cookie Settings" option in your user menu
- Using the cookie consent banner that appears on your first visit
- Adjusting your browser settings to block or delete cookies
Third-Party Services
Google Tag Manager
Used for website analytics and tracking management.Privacy Policy
Google Analytics
Used for website traffic analysis and user behavior tracking.Privacy Policy
Yandex Metrica
Used for website analytics and user behavior analysis.Privacy Policy
Facebook Pixel
Used for advertising and remarketing campaigns.Privacy Policy
Google Ads
Used for conversion tracking and advertising campaigns.Privacy Policy
Vercel Analytics
Used for performance monitoring and usage analytics.Privacy Policy
We may use your email address to communicate with you about our services. We distinguish between essential service communications and optional marketing communications.
Types of Email Communications
Transactional Emails (Required)
These emails are essential for your account and cannot be opted out of. They include:
- Password reset requests
- Account security notifications
- Subscription and billing confirmations
- Important service announcements
Marketing Emails (Optional)
With your consent, we may send you promotional emails including:
- Tips and advice for improving your resume
- New features and product updates
- Special offers and promotions
- Career advice and job market insights
Your Consent and Choices
Marketing emails require your explicit consent. During registration, you may choose to opt-in to receive marketing communications. You can change your preferences at any time by:
- Visiting your account settings in the Billing page
- Clicking the "Unsubscribe" link at the bottom of any marketing email
- Contacting us directly at privacy@resumer.com
Note: Unsubscribing from marketing emails will not affect transactional emails related to your account. Processing of unsubscribe requests may take up to 48 hours.
You have the right to:
- Access your personal data
- Correct any inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent for marketing communications at any time
If you have any questions about this Privacy Policy, please contact us at:
privacy@resumer.com